Orders:

Please note - we make to order  and so your order is custom manufactured on the Monday  Once you have placed your order and we have accepted it we are unable to refund it.

Shipping:

We take tremendous care to ensure your products arrive to you in premium condition. 

We typically will send your products to you chilled. We use Chilltainers, which are designed for the efficient transportation of chilled and frozen goods. They are also fully recyclable.

We use New Zealand Post for our deliveries.

Please include a contact number in case NZ Post need to contact you.

We cannot deliver to rural addresses. If you live is a rural location, please contact us on sales@frankssausages.co.nz so we can arrange the best way of delivering to you.

We offer FREE SHIPPING on all bulk orders over $60RRP for North Island Customers only. Orders for the South Island are $15 .

PLEASE NOTE CAREFULLY. Orders received by 5 PM Sunday will be manufactured  on the Monday of that week and typically sent on the Wednesday or Thursday. Orders received after this deadline will be made and sent the following week.